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04-2404515
Knowledge base
General
FAQ
2
Website Design FAQ
Service Level Agreement
Domain
12
DOMAIN REGISTRY (MYNIC): Retrieving Username for .MY Domain
DOMAIN REGISTRY (MYNIC) : Retrieving Password for .MY Domain
DOMAIN REGISTRY (MYNIC): Domain Transfer Registrant (.my)
Which One is Better For You? - .com vs. .my Domain
.my DOMAIN REGISTRY (MYNIC): Modify Contact Person record (Administrative/ Billing/ Technical)
View all 12
Getting Started
0
Blog Post
1
Add a new blog post in WordPress
Upload New Product
0
Website Security
2
Setting up two-factor authentication (2FA)
Recaptcha V2 Checkbox
Website
SEO Standard Operation Procedure (SOP)
2
SEO Marketing
Migration Process
Web Design Guidelines / SOP
1
Web Development SOP and Checklist
Website Errors in Google
4
“ERR_NAME_NOT_RESOLVED”: how to fix this DNS error in the Google Chrome browser
How to fix “This site can’t be reached” error in Google Browser
How to Fix the “ERR_CONNECTION_RESET” Error
PingPlotter - Guide to Diagnosing Website Access Issues
Email Clients
Outlook
10
Configure an email on Outlook Express
Configure an IMAP account in Outlook
How to enable SMTP authentication for Microsoft Outlook 2010
How to enable SMTP authentication for Microsoft Outlook 2000
How to enable SMTP authentication for Microsoft Outlook 2013
View all 10
Thunderbird
3
Creating a POP3 Email Account in Mozilla Thunderbird
Creating an IMAP Email Account in Mozilla Thunderbird
How to set retention policy in Thunderbird
Gmail
1
Creating POP3 email account in your GMAIL account
Apple Mail
1
IMAP setting to IPhone Mail
Control Panel
Control Panel (CPanel) Guide
7
How to change password in Cpanel
How create new email account in CPanel
How to Perform Backup in cPanel
How to Create Subdomain in cpanel
How to Manually Setup Wordpress
View all 7
Email
General Knowledge on Email
12
Force redirect website to the SSL Certification connection using .htaccess file
URL Masking
What is browser cache ?
How To Clear Your Browser Cache?
Email Spoofing
View all 12
Webmail
12
How to change password in Webmail
How to view email header in Horde Webmail and Roundcube Webmail
How to access to cPanel and Webmail in Linux hosting
Creating cpanel User/Account Level Filtering to move the Email to Junk folder
Creating cpanel User/Account Level Filtering to filter certain keyword
View all 12
Google Workspace Email (Gsuite)
1
Setting Up G Suite Mail through cPanel
Email Related Issues
3
Compromised Email Account Recovery ( Mail delivery failed: returning message to sender)
How to set up Safe Sender List in Microsoft 365 using Outlook
Create SPF, DKIM, DMARC, PTR in DNS Manager
Online Payment Integration
Online Payment Integration
0
BillPlz
1
Integrate BillPlz in WooCommerce
Hosting Tools
Network
2
How to Flush DNS Cache From Your Computer?
Cloudflare Development Mode
Info Site User Guideline / Documentation
Update Home Page Slider
4
Update Slider Size
Update Home Page Revolution Slider (Desktop Version)
Update Home Page Slider (Mobile Version)
Hide / Show A Slide
Update Subpages Banner
1
Add / Update Subpages Banner
Update Text / Image
4
Edit Text
Edit Image
Edit Image Gallery
Update PDF File
Update Product
2
Update Product Detail
Update Product Currency
Update Pop Up
2
Update Pop Up Content
Create New Pop Up
Update Blog
4
Add New Blog Post
Create A New Page For Blog
ADD EXCERPT/SHORT DESCRIPTION TO BLOG
How to Disable Gravatars in WordPress
Update Menu
3
Update Menu
Delete Menu
How to change header menu ( WPML translation )
General
10
Update Password & Email
Facebook Chat Setup
Update Social Media Link To Header
Turn Maintanence Page on your website
How to Backup using Duplicator plugin
View all 10
E-Commerce Site User Guideline / Documentation
General
13
Update Home Page Slider (Flatsome Theme)
Update Text
Update Menu List
Add Popup Content using icegram
Custom Product Sorting
View all 13
Manage Order
5
Order Status
Viewing and Managing Multiple Orders
Viewing and Editing a Single Order
Add Tracking Code
Update Invoice Number
Manage Coupon
2
Add Coupon
Track Coupon
Manage Points & Rewards (Customer View)
2
How To Check My Points
How To Use My Points?
Manage Points & Rewards (Admin View)
4
Update Points Conversion Rate
Check Your Customer's Point
WooCommerce Points and Rewards
How customer redeem points
Upload New Product
2
Add new product
Bulk upload products using CSV file
Update Variable Products
2
How To Insert Variable Products
How To Manage Stock Quantity For Variable Product
Update Simple Products
2
How To Insert Simple Products
How To Update The Stock Status
Manage Quote (Customer View)
3
Request A Quote
Accepting Quote
Rejecting Quote
Manage Quote (Admin View)
4
Viewing & Managing Quote
Accepted Quote
Rejected Quote
Add Discount Voucher To Quote
Manage Tax
1
Update Tax Percentage
Manage Invoice & Packing Slip
3
Update Invoice Header
Print Single Invoice
Bulk Print Invoices
Manage Invoice & Packing Slip (Paid Version)
3
Print Single Invoice (Paid Version)
Bulk Print Invoices (Paid Version)
Print Packing List (Paid Version)
Update Blog
1
Add New Blog Post
E-Commerce Site Analytics
4
Analytics Overview
Sales Report
Extract Sales By Customer
Extract Sales By Order Status
Manage Shipping
4
Set Shipping Fee with min and max spend
Flat Rate Shipping
Set Free Shipping
Free Shipping for specific product
Manage Refund
1
Manage Refund Manually
Manage Email Notification
2
Manage Email Notification (For Orders / Request for Quote)
Manage Email Notification (For Contact Form)
Manage Point of Sale System
12
POS General Settings
POS Customer Settings
POS Payment Methods Settings
POS Mass Assign Settings
POS Add New Outlets
View all 12
Update Product in bulk
1
Update Product Price in Bulk
Manage Customers
1
User Import Export Plugin for WordPress (Woocommerce)
intern training doc
Bridge Theme
5
Header Logo
Title Area
Footer Setting
Footer
PAGES AND PAGE TEMPLATES
Guides
1
How to Resize image
General Website Issue
Website loads very slow
0
Blocked IP address: how to fix it
2
Blocked IP address: how to fix it
How do I check my IPv4 address?
Wordpress Setups
2
How to Configure SMTP Settings on WordPress
How to Prevent Spam on Contact Form 7
Domain
Generic Top-Level Domain Name
3
What Is The Difference Between Domain Transfer and DNS Update?
Transfer Domain away from GODADDY
Transfer Domain to VeecoTech
Help Desk Software
by Freshdesk