VeecoTech Support Portal

FAQ 2

• Website Design FAQ
• Service Level Agreement

Domain 12

• DOMAIN REGISTRY (MYNIC): Retrieving Username for .MY Domain
• DOMAIN REGISTRY (MYNIC) : Retrieving Password for .MY Domain
• DOMAIN REGISTRY (MYNIC): Domain Transfer Registrant (.my)
• Which One is Better For You? - .com vs. .my Domain
• .my DOMAIN REGISTRY (MYNIC): Modify Contact Person record (Administrative/ Billing/ Technical)

View all 12

Getting Started 0

Blog Post 1

• Add a new blog post in WordPress

Upload New Product 0

Website Security 2

• Setting up two-factor authentication (2FA)
• Recaptcha V2 Checkbox

SEO Standard Operation Procedure (SOP) 2

• SEO Marketing
• Migration Process

Web Design Guidelines / SOP 1

• Web Development SOP and Checklist

Website Errors in Google 4

• “ERR_NAME_NOT_RESOLVED”: how to fix this DNS error in the Google Chrome browser
• How to fix “This site can’t be reached” error in Google Browser
• How to Fix the “ERR_CONNECTION_RESET” Error
• PingPlotter - Guide to Diagnosing Website Access Issues

Outlook 10

• Configure an email on Outlook Express
• Configure an IMAP account in Outlook
• How to enable SMTP authentication for Microsoft Outlook 2010
• How to enable SMTP authentication for Microsoft Outlook 2000
• How to enable SMTP authentication for Microsoft Outlook 2013

View all 10

Thunderbird 3

• Creating a POP3 Email Account in Mozilla Thunderbird
• Creating an IMAP Email Account in Mozilla Thunderbird
• How to set retention policy in Thunderbird

Gmail 1

• Creating POP3 email account in your GMAIL account

Apple Mail 1

• IMAP setting to IPhone Mail

Control Panel (CPanel) Guide 7

• How to change password in Cpanel
• How create new email account in CPanel
• How to Perform Backup in cPanel
• How to Create Subdomain in cpanel
• How to Manually Setup Wordpress

View all 7

General Knowledge on Email 12

• Force redirect website to the SSL Certification connection using .htaccess file
• URL Masking
• What is browser cache ?
• How To Clear Your Browser Cache?
• Email Spoofing

View all 12

Webmail 12

• How to change password in Webmail
• How to view email header in Horde Webmail and Roundcube Webmail
• How to access to cPanel and Webmail in Linux hosting
• Creating cpanel User/Account Level Filtering to move the Email to Junk folder
• Creating cpanel User/Account Level Filtering to filter certain keyword

View all 12

Google Workspace Email (Gsuite) 1

• Setting Up G Suite Mail through cPanel

Email Related Issues 3

• Compromised Email Account Recovery ( Mail delivery failed: returning message to sender)
• How to set up Safe Sender List in Microsoft 365 using Outlook
• Create SPF, DKIM, DMARC, PTR in DNS Manager

Online Payment Integration 0

BillPlz 1

• Integrate BillPlz in WooCommerce

Network 2

• How to Flush DNS Cache From Your Computer?
• Cloudflare Development Mode

Update Home Page Slider 5

• Update Slider Size
• Update Home Page Revolution Slider (Desktop Version)
• Update Home Page Slider (Mobile Version)
• Hide / Show A Slide
• Update Home Slider Revolution 2024

Update Subpages Banner 1

• Add / Update Subpages Banner

Update Text / Image 4

• Edit Text
• Edit Image
• Edit Image Gallery
• Update PDF File

Update Product 2

• Update Product Detail
• Update Product Currency

Update Pop Up 2

• Update Pop Up Content
• Create New Pop Up

Update Blog 4

• Add New Blog Post
• Create A New Page For Blog
• ADD EXCERPT/SHORT DESCRIPTION TO BLOG
• How to Disable Gravatars in WordPress

Update Menu 3

• Update Menu
• Delete Menu
• How to change header menu ( WPML translation )

General 10

• Update Password & Email
• Facebook Chat Setup
• Update Social Media Link To Header
• Turn Maintanence Page on your website
• How to Backup using Duplicator plugin

View all 10

General 13

• Update Home Page Slider (Flatsome Theme)
• Update Text
• Update Menu List
• Add Popup Content using icegram
• Custom Product Sorting

View all 13

Manage Order 5

• Order Status
• Viewing and Managing Multiple Orders
• Viewing and Editing a Single Order
• Add Tracking Code
• Update Invoice Number

Manage Coupon 2

• Add Coupon
• Track Coupon

Manage Points & Rewards (Customer View) 2

• How To Check My Points
• How To Use My Points?

Manage Points & Rewards (Admin View) 4

• Update Points Conversion Rate
• Check Your Customer's Point
• WooCommerce Points and Rewards
• How customer redeem points

Upload New Product 2

• Add new product
• Bulk upload products using CSV file

Update Variable Products 2

• How To Insert Variable Products
• How To Manage Stock Quantity For Variable Product

Update Simple Products 2

• How To Insert Simple Products
• How To Update The Stock Status

Manage Quote (Customer View) 3

• Request A Quote
• Accepting Quote
• Rejecting Quote

Manage Quote (Admin View) 4

• Viewing & Managing Quote
• Accepted Quote
• Rejected Quote
• Add Discount Voucher To Quote

Manage Tax 1

• Update Tax Percentage

Manage Invoice & Packing Slip 3

• Update Invoice Header
• Print Single Invoice
• Bulk Print Invoices

Manage Invoice & Packing Slip (Paid Version) 3

• Print Single Invoice (Paid Version)
• Bulk Print Invoices (Paid Version)
• Print Packing List (Paid Version)

Update Blog 1

• Add New Blog Post

E-Commerce Site Analytics 4

• Analytics Overview
• Sales Report
• Extract Sales By Customer
• Extract Sales By Order Status

Manage Shipping 4

• Set Shipping Fee with min and max spend
• Flat Rate Shipping
• Set Free Shipping
• Free Shipping for specific product

Manage Refund 1

• Manage Refund Manually

Manage Email Notification 2

• Manage Email Notification (For Orders / Request for Quote)
• Manage Email Notification (For Contact Form)

Manage Point of Sale System 12

• POS General Settings
• POS Customer Settings
• POS Payment Methods Settings
• POS Mass Assign Settings
• POS Add New Outlets

View all 12

Update Product in bulk 1

• Update Product Price in Bulk

Manage Customers 1

• User Import Export Plugin for WordPress (Woocommerce)

Bridge Theme 5

• Header Logo
• Title Area
• Footer Setting
• Footer
• PAGES AND PAGE TEMPLATES

Guides 1

• How to Resize image

Website loads very slow 0

Blocked IP address: how to fix it 2

• Blocked IP address: how to fix it
• How do I check my IPv4 address?

Wordpress Setups 2

• How to Configure SMTP Settings on WordPress
• How to Prevent Spam on Contact Form 7

Generic Top-Level Domain Name 3

• What Is The Difference Between Domain Transfer and DNS Update?
• Transfer Domain away from GODADDY
• Transfer Domain to VeecoTech