The steps to recover your email ACCOUNT.

1. Change the email account's password.

  • At least 8 alphanumeric characters with a mix of capital letters, numbers and symbols.
  • Should not be equivalent to the email username.
  • Do not use previous password.
  • Do not use similar password among email accounts.


2. Identify all the computers which have been used to log into this email account, and perform a

    malware scanning using an ANTI MALWARE software with the latest signature updates.


3. Update control panel main account's password to have a strong password.